Support
HarborTide
Getting Help
If you're experiencing an issue with HarborTide or have a feature request, I'd love to hear from you. Please reach out via email and I'll get back to you as soon as possible.
Contact
hello@neversinkdesigns.comCommon Questions
The tide data won't load for a station
HarborTide fetches live data from public providers, so the first load for a station needs an internet connection. Once a station has loaded, its predictions are cached for offline use. If one specific station never loads, that provider may be temporarily unavailable — try again later or pick a nearby station.
Does HarborTide work offline?
Yes. Any station you've viewed or saved keeps its predictions cached on your device, so you can check tides in airplane mode or out at sea. Saving a station as a favorite prefetches a longer range for offline use.
Why isn't the Nearby list showing stations?
Nearby needs location permission. Enable it in iOS Settings → HarborTide → Location. Your location is only ever used on-device to sort stations by distance.
How do tide alerts work?
Alerts are delivered as local notifications by iOS, so they work even when the app is closed or you're offline — they're scheduled from cached predictions. Add one from a station's detail screen.
Can I request a feature?
Absolutely. Send your idea to the email above — I read every message and prioritize features based on user feedback.